Privacy Policy

At medDARE AI SRL, we commit to ensuring the privacy and confidentiality of the information we collect, including medical data and the personal details of our clients. Our Privacy Policy serves as a comprehensive guide, describing the procedures we implement in handling and securing data.

This includes the usage of Protected Health Information (PHI), which is aligned with the Health Insurance Portability and Accountability Act (HIPAA) and the General Data Protection Regulation (GDPR). We encourage you to carefully review this Privacy Policy to understand our practices regarding your personal information.

 
Data Collection

1.1. Personal Information Collection: Our collection of personal information from clients, including names, contact details, and professional affiliations, serves as a cornerstone for delivering services and fostering robust client relationships. This includes voluntary data provided during registration, expressing interest in our products and services, participating in website activities, or reaching out to us.

1.2. Cookies and Beyond: Automatic data collection, facilitated through cookies and other technologies during website visits, includes device and usage details, IP addresses, browser characteristics, and other technical details for purposes of security, website operation, and internal analytics.

1.3. Opting out of cookies: While the default setting of most web browsers accepts cookies, users can remove or reject them, understanding that this might influence specific website features.

Use of data

2.1. Usage of Personal Information: Our use of personal information includes account creation, testimonial posting, feedback collection, user account management, information regarding our services, maintaining website security, and responding to legal requests.

2.2. De-identification and Anonymization at the Core: Our core mission revolves around the de-identification and anonymization of medical data, eliminating any trace of personal health information (PHI).

2.3. Service Provision: De-identified medical data serves as the base for providing services to healthcare providers, researchers, and authorized entities.

2.4. Strategic Marketing: Marketing and promotional communications align with user preferences, with an easy opt-out option.

2.5. Other Usage: Beyond traditional uses, information can be used for data analysis, trend identification, the assessment and enhancement of our website, products, marketing, and overall user experience. This information is used and stored in aggregated and anonymized ways, dissociated from individual end-users.

Data Security Measures

3.1. Protective Measures in Data Handling: The implementation of technical, physical, and administrative safeguards is crucial. The end goal is to protect data confidentiality and integrity, preventing unauthorized access, use, or disclosure.

3.2. Confidentiality Commitment: Employees and contractors operate within strict confidentiality obligations concerning the data they handle. Access is restricted to authorized personnel, essential for fulfilling their duties.

Data Collaboration and Sharing

4.1. Legal Bases for Collaboration: Data sharing is based on consent, interests, contract performance, legal obligations, vital interests, or business transfers. This collaboration includes service providers, governmental authorities, or third parties.

4.2. Client Information Handling: While personal information of clients is never sold or disclosed for marketing purposes, strategic sharing with trusted third-party service providers might happen to ensure seamless business operations.

Global Data Management:

Information transfer, storage, and processing extend beyond borders. Measures are in place to protect personal information, acknowledging potential variations in data protection laws.

Data Storage Strategy:

Information storage aligns precisely with outlined purposes or legal matters, typically by deleting of data within three years unless an extended retention period is necessary.

Information Security Assurance:

Despite the implementation of robust technical and organizational security measures, acknowledging that no electronic transmission is foolproof, users are encouraged to access the website within a secure environment, understanding the risks.

Data Rights under Applicable Laws:

Depending on your location, you have certain rights, ranging from access and editing to deletion and data processing. Requests can be sent via email at dpo@meddare.com.

Connect with Us:

For any inquiries or concerns, feel free to reach out to us at dpo@meddare.com.

Policy Updates:

As part of our commitment to transparency, the Privacy Policy undergoes periodic updates to align with evolving practices or legal requirements.

Acknowledgment of Consent:

By using our services, you confirm having read, understood, and consented to the terms outlined in this Privacy Policy. This includes the collection, use, and disclosure of your information as outlined here.